Privacy Policy

Synteria Labs is a software and technology company that develops digital products and services, including but not limited to:

• Artificial Intelligence (AI) applications
• Content Management Systems (CMS)
• Developer tools
• APIs
• Cloud services
• Web applications
• Mobile applications
• Desktop applications
• Image and media management platforms
• SEO and marketing tools
• Affiliate and publishing platforms
• Productivity software
• Custom software solutions

Depending on the Services you use, we may collect the following information.

Information You Provide

• Name
• Email address
• Username
• Company or organisation name
• Billing information
• Support requests
• Files, documents, images, or other content you upload
• Feedback and survey responses
• Messages sent to our support team

Account Information

• Login credentials
• Encrypted passwords
• Account preferences
• Subscription details
• Security settings
• Authentication information

Passwords are securely hashed and are never stored in plain text.

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Language preferences
• Time zone
• Usage statistics
• Error logs
• Crash reports
• Performance metrics

This information helps us improve reliability, maintain security, troubleshoot issues, and enhance user experience.

Cookies and Similar Technologies

• Keep users signed in
• Remember preferences
• Maintain secure sessions
• Improve website performance
• Understand product usage
• Prevent abuse and fraudulent activity

You may disable cookies through your browser settings, although some features of our Services may not function correctly.

We use information to:

• Provide and maintain our Services
• Create and manage user accounts
• Authenticate users
• Deliver requested features
• Process subscriptions and payments
• Respond to customer support requests
• Improve products and develop new features
• Monitor performance and reliability
• Detect fraud, abuse, and security threats
• Comply with legal obligations
• Communicate important service updates

We do not sell your personal information.

Many Synteria Labs products include optional AI-powered functionality. When you use AI features, prompts, uploaded content, images, instructions, or related information may be securely transmitted to third-party AI providers for processing.

Depending on the product and your configuration, these providers may include:

• OpenAI
• Google Gemini
• Other supported AI providers

Information is transmitted only to perform the requested AI functionality. Each AI provider processes information according to its own privacy policy and terms of service.

Our Services may integrate with various third-party services, including:

• Social media platforms
• Cloud storage providers
• Payment processors
• Analytics providers
• Search providers
• Email services
• Developer platforms
• Marketing tools
• Other services authorised by the user

These integrations are optional and require explicit authorisation before access is granted.

Some Synteria Labs products, including content management systems, publishing platforms, and automation tools, offer optional integrations with third-party social media and communication platforms.

Supported integrations may include:

• Facebook
• Instagram
• Bluesky
• Threads
• Telegram Channels
• Reddit
• Pinterest
• X (formerly Twitter)
• LinkedIn
• Other social media or publishing platforms that may be supported in the future

These integrations are intended solely for authorised users who choose to connect accounts, pages, profiles, channels, communities, boards, or other resources that they own, manage, or are otherwise authorised to access.

When a user connects a supported platform, Synteria Labs may receive and securely store information required to provide the integration, including access tokens, refresh tokens, OAuth credentials, account or page identifiers, channel identifiers, profile information, granted permissions, and other authorisation information provided by the relevant platform.

Depending on the platform, permissions granted by the user, and functionality enabled within the applicable Synteria Labs product, these integrations may be used for:

• Publishing posts, articles, updates, or other content
• Sharing links to published content
• Uploading or publishing images, videos, and other supported media
• Creating and publishing Pins on Pinterest
• Publishing content to Facebook Pages
• Publishing content to Instagram accounts
• Publishing posts to Bluesky
• Publishing posts to Threads
• Sending or publishing messages to Telegram Channels
• Publishing or submitting content to Reddit where supported and authorised
• Publishing content to X
• Publishing content to LinkedIn
• Scheduling content for publication
• Automatically sharing newly published content when explicitly enabled by the user
• Managing social media publishing workflows
• Retrieving limited account, page, profile, board, channel, or other information necessary to configure and operate an integration

Synteria Labs uses connected account credentials and permissions only to provide functionality requested or enabled by the user. Connecting a social media account does not automatically enable publishing or automatic sharing unless the relevant feature is enabled or otherwise initiated by the user.

Users remain responsible for the content they choose to publish and for ensuring that their use of each integration complies with the applicable platform's terms, policies, community guidelines, developer requirements, and applicable laws.

Users may disable automatic publishing, disconnect an integration, or revoke Synteria Labs' access to a connected account at any time through the applicable Synteria Labs product, where supported, or through the relevant third-party platform's account or application settings.

Revoking or disconnecting an integration prevents future authorised actions through that connection, although content previously published to a third-party platform may remain available on that platform until separately removed in accordance with the platform's features and policies.

No visitor information from websites powered by Synteria Labs products is automatically shared with Facebook, Instagram, Bluesky, Threads, Telegram, Reddit, Pinterest, X, LinkedIn, or other supported social media platforms solely because a site owner has connected a social media publishing integration.

Each third-party platform processes information according to its own privacy policy, terms of service, developer policies, and other applicable policies. Synteria Labs does not control the privacy or data-handling practices of those third-party platforms.

The availability and capabilities of individual integrations may change over time due to changes in third-party APIs, permissions, platform policies, or Synteria Labs products.

Some Services allow users to connect external accounts using API keys, OAuth, or access tokens. These credentials are stored using reasonable security practices and are used only to provide the functionality authorised by the user.

We do not intentionally disclose API credentials or access tokens to unauthorised third parties.

We may share information only when necessary to:

• Provide requested Services
• Process payments
• Deliver cloud infrastructure
• Respond to support requests
• Comply with applicable laws
• Protect the security of our users and Services
• Investigate fraud or abuse

We do not sell or rent your personal information to advertisers or data brokers.

We implement reasonable administrative, technical, and organisational safeguards designed to protect your information, including:

• HTTPS encryption
• Password hashing
• Secure authentication
• Access controls
• Role-based permissions
• Security monitoring
• Regular software updates
• Backup and recovery procedures where applicable

Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain information only for as long as necessary to:

• Provide our Services
• Fulfil contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements
• Maintain security records

Where applicable, users may request deletion of their account or personal information, subject to legal and operational obligations.

Depending on the infrastructure used by a particular Service, your information may be stored or processed in countries outside your country of residence.

Where required, we implement reasonable safeguards to protect transferred information in accordance with applicable laws.

Our Services are not directed towards children under the age required by applicable law without parental or guardian consent.

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take reasonable steps to delete that information.

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing activities
• Object to certain processing
• Request data portability
• Withdraw consent where consent is the legal basis for processing

To exercise these rights, please contact us using the information provided below.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. When material changes are made, the "Last Updated" date at the top of this page will be revised.

Your continued use of our Services after any changes become effective constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our official website:

Synteria Labs

Website: https://synterialabs.com/

Unless a product provides its own separate Privacy Policy, this Privacy Policy applies to all current and future products, websites, APIs, software, applications, and services developed, owned, or operated by Synteria Labs.

At Synteria Labs, we believe privacy is a fundamental part of trustworthy software. We are committed to building secure, transparent, and reliable technology that respects your data, protects your privacy, and gives you meaningful control over how your information is used.